The Textmagic Blog
We publish practical guides on marketing, support, and platform features
to help businesses grow and improve communication.
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Contact center automation: 10+ Use cases and how to implement it
Are you struggling with long wait times and high call volumes in your contact center? Do repetitive tasks lead to agent burnout an...
What is product-led growth, and how to apply it to your SaaS company
PLG (product-led growth) is gaining popularity as the go-to-market (GTM) strategy for companies that want to use their product as ...
10+ Business communication channels for team collaboration
Efficient communication is the cornerstone of business success. Achieving it ensures that information is clearly conveyed and unde...
3 Easy Trello SMS integrations with Textmagic and Zapier
Trello is a visual tool for organizing projects using boards, lists, and cards. Now part of the Atlassian suite of solutions, it f...
Top 10 self-service help desks to elevate your customer support
Nowadays, with just a few taps on our smartphones, we can order a ride, buy groceries, or even book a vacation. All without speaki...
How to manage a project from start to finish in 5 easy steps
It’s no secret that effective project management is the key to success. According to the latest Pulse of the Profession report p...
How to use text messaging for event promotion and management
In the past years, getting the word out about an event, concert, party, or conference posed incredible difficulties. Not anymore. ...
What is SMS OTP (One-Time Passcode) verification?
As more and more businesses nowadays increasingly move online, securing user interactions has become crucial. One effective tool i...
Top 20+ best collaboration tools for businesses
With the popularity of remote and distributed teams increasing over the last few years, collaboration tools have become indispensa...
