Dakota Financial reaches hard-to-contact trucking customers with Textmagic

The U.S. equipment finance company improved engagement and saved time by using SMS to connect with customers in rural areas.

Textmagic helps us to improve communications by providing us tools to better engage customers. Textmagic platform is easy to navigate, and enhances our ability to reach customers in rural areas.

Shawn Odom

Accounts Receivable Manager

Company:

Los Angeles, CA

United States

Founded in 2002

17 Employees

Financial Services Other

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Industry:

Financial

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About Dakota Financial, LLC

Dakota Financial, LLC. is an asset-based direct funding source. We focus on funding trucks, trailers, construction equipment, agriculture equipment, and machine tools.

Our national programs are specifically designed to provide funding solutions for customers that have prior bankruptcies, tax liens, judgments, repossessions, or slow pays. We fund traditional leases as well as sale-leasebacks, private party sales, start-ups, and owner/operators from $10,000 up to $250,000.

The business challenge

In our daily communication attempts with customers, it sometimes becomes difficult to call them due to limited coverage areas. Many of our customers are in trucking, and may find themselves in areas where they can’t be reached.

How Textmagic helped

Textmagic increases our ability to keep in contact with our hard to reach customers. Since our customers may find themselves in a dead spot, having the ability to text has assisted greatly. Also, it allows some customers the added freedom of communicating during a meeting.

The results

In our daily operations, Textmagic assists in saving time. Since time is valuable, the quicker we can contact a customer the better. This allows us to prevent the need for repeated calls to a customer.

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