Patronus Medical Uses Text Alerts for Emergency Situations

Smyrna, GA
United States
Founded in 2012
25 Employees
Doctors and Health Care Practitioners
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TextMagic provided a reliable, professional and powerful way to send SMS for our urgent medical services organization.

Robert Ritchie VP of Ops & Technology

About Patronus Medical LLC

We serve individuals and families, corporate executives, entertainers, athletes, and remote private installations such as resorts, homes or corporate facilities. Patronus Medical advocates for, protects and manages health-related risks on behalf of our clients in any venue at any time.

The Business Challenge

Patronus Medical was using Email to SMS and not a gateway service which caused delays & unreliable SMS messaging. TextMagic provides us timely SMS text messages for non-medical information for managing a 24/7, on-call medical service.

How TextMagic Helped

Given the nature of TextMagic's service this resulted in a more flexible, professional and timely delivery of SMS messaging using the TextMagic services. Prior to TextMagic, we were using SMS messaging via email causing delays and less flexible options.

The Results

The nature of our business is urgent, 24x7 medical services. Having a timely and reliable SMS texting option to alert our operations staff of potential problems, server events, etc. is paramount to our success.