The Textmagic Blog
We publish practical guides on marketing, support, and platform features
to help businesses grow and improve communication.
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Texting your way to success: Conversational commerce SMS
In 2021, the global conversational commerce market was valued at US$5,345.5 million. In 2023, it is projected to reach US$26,301.8...
How we crafted our SaaS positioning statement & 10 examples for inspiration
There are numerous positioning statement examples out there, just a Google search away. But what makes a good positioning statemen...
100+ useful ChatGPT prompts for business, marketing, sales & collaboration
Last month, we wrote a list of ChatGPT prompts for customer service, which many of our readers found useful. Because our ...
Why is CPaaS a game-changer for A2P messaging?
In today's dynamic business ecosystem, keeping up with communication demands is crucial. Hence, the need for businesses to utilize...
A2P vs P2P messaging: Differences, benefits & use cases
With the prevalence of smartphones and mobile apps, messaging has become a great tool for improving marketing and customer engagem...
How to create a knowledge base that drives results in 7 steps
As the business landscape becomes increasingly digital and customer-centric, the importance of knowing how to create a knowledge b...
Cold texting: A complete guide & why you should warm text instead
Cold texting is a customer outreach technique companies use to raise awareness and boost their product's success. But, while it ha...
Effective abandoned cart SMS campaigns [with examples]
Cart abandonment has become one of the common sources of revenue losses, which makes it vital to address the issue effectively. Im...
5 Effective strategies to improve SLA response times
The SLA response time metric in service level agreements is crucial for ensuring customer satisfaction with a business's service. ...
