We provide guaranteed solutions for home owners, so that they can move without worrying about selling their current home. We work closely with new construction builders offering solutions. We also specialize in property management and buying and selling homes.
The Business Challenge
Each of our listing and leasing specialists has an average of 15 appts every day with people viewing rentals remotely. We were calling and leaving voice mails to confirm these appointments but no one listens to voice mail anymore.
How TextMagic Helped
We went from an average of 25% of our voice mail confirms returned to about 85% of our text confirms returned. This allows us to better plan our days and accommodate drop ins.
Each leasing listing agent probably saves about 30 minutes every morning just by not leaving voicemails. Texting allows us to communicate in an easier way with our clients, getting things done faster, and therefor leasing more homes quickly.
Improving customer responses to important information requests