The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

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SOP templates + how to write an SOP
business January 29, 2024 12 min read
Creating effective SOPs: 10 Templates and step-by-step writing guide

Standard operating procedures (SOPs) help ensure that everyone in a company follows the same steps for tasks and internal activiti...

guides January 23, 2024 8 min read
Canadian texting service: Mastering SMS compliance for effective communication

Texting in Canada comes with its own laws you must abide by as a business targeting consumers. In this article, we will delve into...

Customer service trends 2025
support January 23, 2024 11 min read
Top 12 must-know customer service trends for 2025

Customer service plays a key role in business success. But, these days, customer service trends are shifting. Customers are placin...

business January 19, 2024 12 min read
How to create comprehensive API documentation: The ultimate guide

API (application programming interface) documentation is the backbone of tech and software development. API providers must deliver...

SMS for Hospitality blog cover
business January 17, 2024 8 min read
Automated hotel text messaging: How to improve hospitality business with SMS marketing

Automated texting, the newest advancement in guest messaging for hotels, has been revolutionizing the hospitality industry, buildi...

Textmagic SMS Opt-in/Opt-out Cover
sms January 11, 2024 13 min read
SMS opt-in and opt-out: A guide to effective messaging compliance

Having accessible SMS opt-in and SMS opt-out mechanisms is essential for the success of your campaigns. Giving and withdrawing con...

SMS marketing for restaurants
marketing January 5, 2024 9 min read
SMS marketing for restaurants: Key benefits & best practices

SMS marketing, particularly vital in the time-sensitive restaurant industry, enables instant communication with customers, crucial...

Customer retention strategies cover
business December 27, 2023 10 min read
6 Customer retention strategies for small businesses

Recent trends in business and consumer behavior have underscored the critical role of customer retention in both sustaining a loya...

essential guide to toll-free numbers
guides December 21, 2023 10 min read
Essential guide to toll-free numbers: Benefits, costs, and best practices

If you’ve ever contacted a business over the phone, you’ve probably dialed a toll-free number to reach them. Companies of all ...