The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

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MMS marketing guide
marketing January 30, 2024 10 min read
MMS marketing: A guide to enhanced customer engagement

Projected to reach 7.5 billion users by 2026, the growth in mobile users highlights the rising potential of both SMS and MMS. By a...

SOP templates + how to write an SOP
business January 29, 2024 12 min read
Creating effective SOPs: 10 Templates and step-by-step writing guide

Standard operating procedures (SOPs) help ensure that everyone in a company follows the same steps for tasks and internal activiti...

guides January 23, 2024 8 min read
Canadian texting service: Mastering SMS compliance for effective communication

Texting in Canada comes with its own laws you must abide by as a business targeting consumers. In this article, we will delve into...

Customer service trends 2025
support January 23, 2024 11 min read
Top 12 must-know customer service trends for 2025

Customer service plays a key role in business success. But, these days, customer service trends are shifting. Customers are placin...

business January 19, 2024 12 min read
How to create comprehensive API documentation: The ultimate guide

API (application programming interface) documentation is the backbone of tech and software development. API providers must deliver...

SMS for Hospitality blog cover
business January 17, 2024 8 min read
Automated hotel text messaging: How to improve hospitality business with SMS marketing

Automated texting, the newest advancement in guest messaging for hotels, has been revolutionizing the hospitality industry, buildi...

Textmagic SMS Opt-in/Opt-out Cover
sms January 11, 2024 13 min read
SMS opt-in and opt-out: A guide to effective messaging compliance

Having accessible SMS opt-in and SMS opt-out mechanisms is essential for the success of your campaigns. Giving and withdrawing con...

SMS marketing for restaurants
marketing January 5, 2024 9 min read
SMS marketing for restaurants: Key benefits & best practices

SMS marketing, particularly vital in the time-sensitive restaurant industry, enables instant communication with customers, crucial...

Customer retention strategies cover
business December 27, 2023 10 min read
6 Customer retention strategies for small businesses

Recent trends in business and consumer behavior have underscored the critical role of customer retention in both sustaining a loya...