Texting Tools for Call Centers: Because Nobody Likes to be Left on Hold

It’s a real challenge for call centers to increase revenue and decrease costs without forfeiting the quality of customer support offered

Alexa Lemzy September 18, 2017
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Alexa Lemzy Customer support person. Interested in customer success, growth, marketing and technology. Passionate about content, reading and travel.
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Alexa Lemzy Customer support person. Interested in customer success, growth, marketing and technology. Passionate about content, reading and travel.
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Why use SMS marketing?
  • SMS product launch checklist
  • 1. Create a product launch plan
  • 2. Generate awareness and engagement before the launch
  • 3. Make an impression on launch day
  • 4. Keep the excitement going post-launch
  • New product launch message samples
  • Conclusions