5 Ways to help self-serve your customers

Empower your customers with our top ways to promote self-service, offering tools and resources for independence and swift problem resolution.

Breana Cooney February 27, 2019
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Breana Cooney Breana Cooney is the Social Media & Marketing Coordinator for ShipStation. She holds a B.A in PR and Communications from Texas Tech University and lives for being outside, especially after recently moving to Austin, TX.
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Breana Cooney Breana Cooney is the Social Media & Marketing Coordinator for ShipStation. She holds a B.A in PR and Communications from Texas Tech University and lives for being outside, especially after recently moving to Austin, TX.
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contents
Why use SMS marketing?
  • SMS product launch checklist
  • 1. Create a product launch plan
  • 2. Generate awareness and engagement before the launch
  • 3. Make an impression on launch day
  • 4. Keep the excitement going post-launch
  • New product launch message samples
  • Conclusions