The Textmagic Blog

Everyone has a phone, and today most online shopping happens through mobile devices. This makes texting one of the most effective way...

With the advent of online deliveries and a move away from traditional shopping, there’s more reason than ever for customers to ne...

What is SMS? SMS has been in our lives for decades now, but the origins of the technology go back a little further than you might t...

While the whole world nowadays seems like it’s building a new generation experience through chatbots, the truth is that we are just...

It’s a real challenge for call centers to increase revenue and decrease costs without forfeiting the quality of customer support of...