1st Citizen Lawyers Case Study

Read the 1st Citizen Lawyers case study to find out more about the applications of scheduled text messages for improving customer care.

1st Citizen Lawyers logo
  • London, England
  • United Kingdom
  • Founded in 2013
  • 5 Employees
  • Legal Services
  • Visit website
TextMagic has helped 1st Citizen Lawyers drive client retention, satisfaction and attendance with its branded, professional and cost effective text messaging system.
Fraz Wahlah
Fraz Wahlah CEO

About 1st Citizen Lawyers

1st Citizen Lawyers offer specialist immigration advice and representation at affordable fixed fees - delivering value far beyond what general practice solicitors may provide. With offices in London & Birminghamand representative offices world-wide, we are international in scope and fully equipped to deal with all issues arising from the operation of the UK immigration law.

The Business Challenge

We were looking for an easier yet professional way to deliver small updates such as appointment reminders to our clients on the go. Phone calls and email were not the answer.

How TextMagic Helped

With TextMagic we have been able to do just that with our own 1st Citizen branded text messaging system which is not just professional and convenient but also cost effective.

The Results

We have experienced increased client retention, satisfaction and attendance for appointments saving time and effort that would otherwise be spent on making phone calls. We are also able to send messages to multiple recipients with a single click which is great for a company like ours.
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