We provide Orthodontic care for children and adults of all ages. We pride ourselves with superior care and top notch results all over the greater part of North Eastern Oklahoma.
The Business Challenge
With a large amount of appointments through out treatment, we found patients had a hard time remembering their appointment days and times. A high number of missed appointments effected our schedule and effectiveness.
How TextMagic Helped
TextMagic has allowed us to customize text messages to our new patients. Now, we are able to personalize a greeting and an appointment reminder all in one. It has created extra value to our practice.
We have noticed less missed appointments and more compliments on our attention to detail and going over and beyond patient's expectations. In turn, we have more time for other patients and less late and missed appointments.
Raising customer satisfaction with appointment reminders