Orthodontics Practice Reduces the Number of No-Shows with SMS

Tulsa, OK
United States
Founded in 2008
30 Employees
Doctors and Health Care Practitioners
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We are thankful that TextMagic has allowed our practice to spend more time and energy on our patients.

Meredith Gallagher New Patient Coordinator

About Dr. Robert J. Herman Orthodontics

We provide Orthodontic care for children and adults of all ages. We pride ourselves with superior care and top notch results all over the greater part of North Eastern Oklahoma.

The Business Challenge

With a large amount of appointments through out treatment, we found patients had a hard time remembering their appointment days and times. A high number of missed appointments effected our schedule and effectiveness.

How TextMagic Helped

TextMagic has allowed us to customize text messages to our new patients. Now, we are able to personalize a greeting and an appointment reminder all in one. It has created extra value to our practice.

The Results

We have noticed less missed appointments and more compliments on our attention to detail and going over and beyond patient's expectations. In turn, we have more time for other patients and less late and missed appointments.