Read the Maxus Media business case study to learn more about the importance of real-time error reporting using text messaging software.
Founded in 2009
Data Analytics, Management, and Internet
About Maxus Media & Software Pte Ltd
Drupal is an open source content management system. We provide the following service to enterprise and SME customers: developing websites, portals, e-commerce site. We manage the entire process from design, implementation to back-end, hosting and analytics.
The Business Challenge
It's important for our clients that their websites are accessible at any time. To monitor our servers and avoid any downtime, we utilize error messages that are dispatched from our server´s monitoring tool through TextMagic to our mobile phones.
How TextMagic Helped
When an error occurs and the server becomes inaccessible (happens rarely), our 24/7 monitoring tool will send us an email. We use TextMagic to forward all emails from this special account as SMS messages.
Using TextMagic for our server error reporting process allows us to be more confident in serving our clients, as well as attracting new clients. We will be notified instantly when a server is down and act quickly to fix the problem.
Enabling staff to keep in touch with key stakeholders