Email-to-SMS Service Used by Maxus Media for Error Reporting

Singapore, Singapore
Singapore
Founded in 2009
5 Employees
Data Analytics, Management, and Internet

About Maxus Media & Software Pte Ltd

Drupal is an open source content management system. We provide the following service to enterprise and SME customers: developing websites, portals, e-commerce site. We manage the entire process from design, implementation to back-end, hosting and analytics.

The Business Challenge

It's important for our clients that their websites are accessible at any time. To monitor our servers and avoid any downtime, we utilize error messages that are dispatched from our server´s monitoring tool through TextMagic to our mobile phones.

How TextMagic Helped

When an error occurs and the server becomes inaccessible (happens rarely), our 24/7 monitoring tool will send us an email. We use TextMagic to forward all emails from this special account as SMS messages.

The Results

Using TextMagic for our server error reporting process allows us to be more confident in serving our clients, as well as attracting new clients. We will be notified instantly when a server is down and act quickly to fix the problem.