How to use text messaging for beauty and hair salons

Due to its direct and personal nature, text message marketing is especially relevant and beneficial for the beauty industry. You can easily send targeted beauty salon messages, taking into account customer preferences and history and adjusting your message to better fit your target audience.

For instance, you can offer more details about a service your client has shown interest in. Recent numbers show that 69% of customers appreciate personalized services more, mainly if these are based on data they choose to share with a business.

The common misconception about SMS marketing is that it is expensive and complicated. In reality, text message solutions are far cheaper than traditional advertising strategies, and they also provide incredible returns on investments (ROI).

How can beauty salon messages grow your business?

A beauty salon message is a communication sent by a salon to its clients or potential customers, typically through SMS, email, social media, or other digital platforms. The purpose of these messages is to engage clients, encourage bookings, and enhance the overall customer experience with the salon.

For owners of hair salons, nail salons, or spa businesses aiming to expand their client base while delivering outstanding customer service, text message marketing is a prime choice. This straightforward, cost-effective method facilitates communication with customers, fostering loyalty and engagement.

With an impressive 98% open rate, SMS text messaging stands out as an unbeatable communication tool for service-oriented businesses, positioning it as one of today’s most potent platforms for connecting with clients.

For an up-and-coming beauty parlor, text marketing for salons can be a budget-saver. Let’s look at the most effective SMS marketing strategies for hair salons.

Key benefits of text services for beauty salons

Hair and beauty salons can reap countless benefits from using SMS marketing. Here are the most important ones that would have a positive effect on any business, yours included:

• Organize your schedule more effectively. By utilizing SMS solutions efficiently, you can reduce the number of calls from customers looking to squeeze in a last-minute appointment, which allows you to focus on your work. Tell customers how to book an appointment through text instead of calling, set up your auto-responders, and let Textmagic do the rest.
• Increase revenue. Send targeted texts promoting new products and special deals to encourage business growth. Beauty industry SMS can get very creative, enticing clients to access your latest promotions.
• Encourage and reward customer loyalty. If you inform customers of special offers via text, you can be sure your message will be seen. You can reward customer loyalty and encourage return visits using exclusive offers, coupons, and deals.
• Eliminate unnecessary costs. SMS hair salon marketing campaigns are a lot cheaper than traditional advertising strategies. Instead of printing flyers and ads, you can easily reach customers via mobile.
• Increase referrals. Relevant salon text reminder messages will encourage customers to forward your message to friends or family. Before you know it, you’ll have filled your day and attracted new clients. You can encourage referrals by offering discounts to regulars that send new clients your way.
• Improve customer service. You can resolve all issues related to service options, booking confirmations, appointment reminders, and prices via SMS customer service. You can do this by assigning special keywords for auto-responders (e.g., price list, schedule, etc.). This will help you reduce overheads.

Useful texting templates for hair & beauty salons

SMS marketing for hair salons for salons will always be an essential part of the beauty business. Appointment confirmation texts will soon replace unwanted phone calls, giving both businesses and customers more freedom to organize their time.

Here are a few examples of effective text message templates that deliver a seamless customer experience:

1. Appointment reminder

• Reminder:

• Upcoming appointment:

2. Last-minute appointments

• Last-minute slot:

• Sudden availability:

3. Promotional texts (to encourage more opt-ins)

• Opt-in promotion:

• Subscription offer:

4. Friend discounts (to expand customer base)

• Bring a friend:

• Friend referral bonus:

5. The rainy day (for slow days)

• Rainy day special:

• Dreary weather offer:

6. Feedback after appointments

• Post-appointment feedback:

• Service satisfaction survey:

7. Customer polls

• Poll invitation:

• Feedback poll:

8. Return customers

• Welcome back offer:

• Repeat customer appreciation:

9. Special occasions

• Special day celebration:

• Seasonal changes:

10. Riddles

• Fun riddle challenge:

• Engaging riddle game:

11. Holiday specials

• Festive offer:

• New Year’s deal:

12. VIP Club invites

• Exclusive membership offer:

• Loyalty club invitation:

13. Salon anniversary celebrations

• Salon anniversary offer:

• Customer appreciation message:

14. New service announcements

• Service launch alert:

• Innovation introduction:

• Salon price increase:

15. Exclusive event invitations

• Special event invite:

• VIP event notification:

How can Textmagic help with beauty salon messages?

Text message marketing for salons is not only effective in boosting sales, attracting new customers, confirming upcoming appointments, interacting with clients, and offering exceptional customer service.

It is also a very cost-effective way to stay in touch with your customers, especially for salons with limited marketing budgets. Its potential to generate high ROIs with low investments makes it accessible for salons of all sizes.

Additionally, texting increases operational efficiency by being a very simple, instantaneous means of communication. This reduces overhead, which is crucial for time management optimization, as we all know that managing a salon can be very time-consuming.

The cherry on top is how easy it is to integrate SMS into your existing business without disrupting operations. Let’s take a closer look at how you can use the Textmagic SMS platform to promote your hair salon:

1. Send price lists via text message. Attach a short link with your salon’s price list to your text messages to prepare customers for their next booking. You can also assign keywords to phrases such as “blow dry price” to send out auto-responders.

2. Offer mobile tickets and vouchers. Reward loyal customers with tickets, coupons, and vouchers. You can offer promotional deals from time to time and encourage clients to return for new services. We also recommend that you follow up with a poll or feedback request after each visit.

3. Send appointment reminder texts or fill empty schedule slots. Request appointment confirmations via SMS to reduce the number of no-shows. By targeting clients with special offers, you can reduce the number of no-shows and fill available slots quickly.

4. Get instant feedback from clients. You can send mobile surveys via SMS short links and manage them via accordingly. Encourage customers to complete the surveys to access exciting rewards. Beauty salon text messages will help you get valuable insight into how your services are being used and where you can improve.

5. Send targeted SMS messages to clients. Use text services for beauty salons to send information based on your clients’ interests. Notify them through salon promotion messages related to their unique interests.

Conclusion

The beauty industry continues to evolve and adapt to the digital age. In this context, salons that explore the potential of text message marketing are bound to stay ahead of the curve and create more meaningful, long-lasting client relationships.

Appointment reminders, exclusive offers, personalized greetings, and interactive polls are only a few of the many ways beauty salon messages can positively impact client engagement and ignite business growth.

Don’t just settle for keeping up with the times. Be among the first to achieve business success by simply upgrading your marketing strategy, one text at a time.

Are you eager to implement SMS text services for beauty salons in your multi-channel marketing approach? We’d love to help!