SMS Solutions for Emergency Services

SMS Templates for Emergency Situations

Raise awareness and improve communication with our cost-effective SMS templates.

Armed person alerts

EMERGENCY!
An armed person on campus D3. Please go to the nearest room and lock the door or stay away from the danger area. Follow instructions from authorities

Ended emergency notifications

“[COMPANY] ALERT,
The emergency has ended. Standby for further instructions or visit bit.ly/emergency-over for detailed information. Thank you for your cooperation.

Fire emergency alerts

“Emergency, fire alarm activated in [area/building].

Please evacuate calmly and follow instructions from the authorities.

Bomb threat alerts

We have received a bomb threat. Prepare to evacuate immediately. DO NOT panic and follow instructions from the authorities.”

Emergency test

ALL CLEAR given. In case of real emergency please check bit.ly/emergency for details.
[company]

Weather SMS emergency broadcast

Operations are suspended for the day, except for essential personnel, due to inclement weather. Please call [number] for more updates or visit bit.ly/weather-news. [company]

Key Benefits of Emergency SMS Services

If you’re not convinced about setting up an SMS emergency alert system, here are a few benefits that you should consider.

Reduce panic levels with notifications

The last thing you want during an emergency is for the masses to panic. A constant stream of SMS alerts and updates will help you reduce agitation levels.

Maintain clarity of thought

It is not unusual for authorities to lose clarity of thought in the event of a tragedy. Creating SMS templates with locations, dates, and other important details will make communication easier.

Texting helps the hearing impaired

There are unfortunate cases in which the deaf and hearing impaired have difficulty getting help when trying to reach emergency numbers. With SMS, aiding them will never be a problem.

Texting in an emergency is safe

According to 911 operators, texting could be a life-saving option in certain situations (e.g., during a kidnap, when trying to hide from an aggressor, during an intervention, etc).

Emergency numbers

When a 7.0 magnitude earthquake hit Haiti, InSTEDD & Digicel set up a number where emergencies could be reported. This prompted an immediate response from rescue teams.

Organize volunteers during an emergency

SMS alerts can also be used to organize volunteers and rescue teams. Medical alert systems or civil emergency messages can be relayed to staff to overcome a situation.

SMS Alerts for Emergency Situations

From an accessibility perspective, text messages are the most reliable communication option,
because almost all cellphones are compatible with SMS.

Bulk Emergency SMS Broadcast

Send emergency alerts to thousands of people within seconds with our bulk SMS broadcast feature.

Voice Call Forwarding

Allow people to contact your emergency numbers with a few clicks by setting up voice-call forwarding on your account.

Text Message Automation

Configure rules for incoming messages to provide instant information and support.

SMS Distribution Lists

Need to pass on critical information fast? SMS Distribution List is an excellent tool for delivering emergency messages.

Incoming message automation

Reply to incoming text messages and common queries automatically by configuring emergency autoresponders.

Language & Unicode Support

Send emergency and weather text alert systems in any language. TextMagic supports 402-character Unicode SMS.

Explore All Features

Frequently Asked Questions

Setting up mass notification systems for SMS is very easy.
Please read our FAQ section to get a better idea on how to get started.

How can I send bulk emergency SMS broadcasts with TextMagic?

Sending emergency SMS broadcasts is as simple as a few clicks:

Step #1: Log in to your TextMagic account or sign up for a free trial.

Step #2: Head over to “Compose.” From the “to” field select your contact list. Edit your “from” field and, then, type in your message. You can include templates, tags, or attach files.

Step #3: Once you are ready, click send. The emergency text will automatically broadcast to all the members in your contact list.

How can I configure voice call forwarding for my emergency numbers?

Apart from an emergency SMS service system, you should also provide voice call forwarding. Here’s how you can quickly configure voice with TextMagic:

Step #1: Log in to your TextMagic account or sign up for a free trial. Add credit to your account and purchase a dedicated number from Services -> Numbers.

Step #2: Select the number that you want your inbound calls to be. Click on the small gear under the “Actions” column and then on “Activate Call Forwarding.” TextMagic will calculate your cost per minute.

Step #3: Record a personalized audio greeting and add it to your forwarding number. Click on Next, wait a few seconds for the number to become active and, then, click Finish.

Can I see how many people saw my text?

Of course, TextMagic offers a dedicated Reporting & Analytics tab. From here, you can check the total number of messages sent and received, delivery rate, reply rate, and many more. You can also view the status of individual texts from your SMS chat. Just click on the small arrow over a message and then on “message details.”

What kind of information should my SMS emergency response plan share?

We recommend automating all texts relating to your ERP. In most situations, people will contact you for more info on how to act, who to contact, or where to go. Here are a few messages that you can automate: