SMS Marketing for Restaurants and Cafes
Turn SMS into a powerful marketing tool for your restaurant or cafe
with TextMagic’s intuitive business SMS platform.
Schedule Booking Reminders
Never miss a reservation! Schedule appointment reminders and confirmations to avoid no-shows.
Encourage Return Visits
Encourage customers to opt into your SMS subscriber list by offering loyalty rewards and discounts.
Inform about Exclusive Deals
Send your deals as SMS attachments to get customers excited about your new dishes.
SMS Marketing Templates for Cafes and Restaurants
Attract more customers and increase sales with our cost-effective SMS templates.
Opt-in confirmations
Breakfast offers
“Buy more” campaigns
Poll autoresponders
Menu changes
Table reservations
Polls and Surveys
Reservation confirmations
Thanks for the reservation, we’re looking forward to seeing you on [date] at [time]!
[restauraunt]
Reservation reminders
Thanks!
Repeat customer reminders
Key Benefits of SMS Marketing for Restaurants and Bars
SMS marketing for restaurants is four times more effective than other forms of advertising.
Reach customers when they’re hungry
With TextMagic you can schedule SMS when your customers are getting hungry! Good restaurant SMS marketing is all about timing.
Better sales and more conversions
Traditional forms of marketing can be ignored, but a well-timed text can’t. According to statistics, 90% of texts are read within four minutes of being received.
Amazing long-term return on investment
For every $1 invested in restaurant SMS marketing, Papa John saw a return of $14. SMS is the most effective strategy for attracting valuable clients.
Obtain positive reviews
Encourage customers who love to Instagram their food to share their photos and reviews with friends.
Encourage brand loyalty
Segment your audience and promote special deals (e.g. student menus, 1+1 deals, etc.) to get more repeat customers.
Streamline internal operations
TextMagic can also help you with staff rostering. Send weekly work schedules and last-minute changes via SMS.
Cost-effective SMS Marketing Solutions for Restaurants
Bulk SMS and Mail Merge
Send personalized offers and discounts to your subscriber lists with SMS messages.
Zapier SMS Integrations
Automate your reservation process by connecting TextMagic with your favorite reservation apps in Zapier.
SMS Automation Rules
Configure automation rules for text inquiries to provide instant support and encourage positive reviews.
Click-to-Text Forms
Be available to customers through your site 24/7 by displaying messages as SMS chats.
Voice Calls Forwarding
Make it easy for customers to follow up on your SMS offers and make reservations using voice.
Import Mobile Numbers
Do you already have a customer database? Instantly Import contacts and get started with your campaign.
Frequently Asked Questions
Getting started with SMS marketing for your club can be confusing. Below we answer our customers’ frequently asked questions.
One of the best ways to promote new dishes or menu changes is to send a bulk text with the new menu as an SMS attachment. If you have special menu offers (e.g. student lunches, senior menus, 1+1 deals, etc), you can send them to specific contact lists.
TextMagic allows you to segment your audience through SMS distribution lists or Contact lists. Targeting specific offers to relevant lists will help you cut down costs and improve response rates.
TextMagic has a dedicated Reporting section in your account. From here, you can check statistics such as the number of messages sent/received, delivery rate, reply rate, costs, etc.
You can also view the performance of individual bulk texts or monitor the performance of specific campaigns. From the Reporting -> Sub-accounts tab, you can check the performance of every team member.
Most restaurants require a customer’s phone number to confirm a reservation. Make sure that you receive consent from customers to contact via SMS after their visit. Use TextMagic’s scheduling and automation features to follow up with a review request.
Here’s a great way to encourage reviews and return visits – offer a nice discount, a token, a “thank you” message, or a special offer after a customer visits or submits a review. You can make it easier for customers to leave reviews by sending easy-to-respond-to SMS templates.
Example:
*name*,
Thank you for choosing *restaurant name*! We hope you enjoyed your meal.
Your opinion means a lot to us. Please rate your experience on a scale from 1 (bad) to 5 (excellent).
Depending on the customer’s response, you can follow up with more automated questions (for a more detailed review) or simply send a discount code for their next visit.
While some customers prefer to schedule a reservation via SMS, many prefer to voice call for confirmation. TextMagic has made it easy to connect your number to any landline or mobile number. Here’s how you can provide better customer service through voice call forwarding:
Step #1: Log in to your TextMagic account or sign up for a free trial. Add credit to your account.
Step #2: From your dashboard, navigate to Services -> Numbers. Click on the “Activate forwarding” button.
Step #3: Configure the phone number that you want your calls forwarded to. The software will calculate your cost per minute.
Step #4: Click on “Next” to activate the new number immediately. You can also record a personalized audio greeting for your number.
For more information about SMS marketing for restaurants, please visit our recent blog post.