16 Use cases of text messaging for small businesses

Explore practical use cases of texting for small businesses, from appointment reminders to customer surveys, and discover how these strategies can enhance your customer engagement and business operations.

Alexa Lemzy March 20, 2024
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Alexa Lemzy Customer support person. Interested in customer success, growth, marketing and technology. Passionate about content, reading and travel.
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Alexa Lemzy Customer support person. Interested in customer success, growth, marketing and technology. Passionate about content, reading and travel.
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contents
Why use SMS marketing?
  • SMS product launch checklist
  • 1. Create a product launch plan
  • 2. Generate awareness and engagement before the launch
  • 3. Make an impression on launch day
  • 4. Keep the excitement going post-launch
  • New product launch message samples
  • Conclusions